Our Services

We handle following kind of collection processes :

1. Soft Collection

Companies confide in us for the onerous task of securing their outstanding payments. We help to make difficult collections possible. We also take up collection of pending payments after their due date or cases of bounced cheques of personal loans, consumer loans, auto loans, commercial loans, credit cards etc. Along with the usual cases where the payment is released easily we also handle problematic cases where some further investigations and visit at odd hours are required.

2. Home Pick Up of payments

If the client provides us with a toll free number we pass on this information to the customers. When the customer calls us to pick up of their payments or for any other problem. Our executive visits the customer at the given address and time to attend the customer. We deposit the payments received through the cash, cheque or credit card in the bank specified by the client.

3. Recovery Under Securitization

Under SARFRESI act we have been empanelled with various banks. We have specifically been hired and  are working for SBI Bank and have impended cases worth Rs. 31293698.96  and have solved 69 cases till date.

4. Tele Collection

We are executing collection calling processes for various clients. The outbound calls are made to customers in Zero Bucket to remind them about their outstanding payments. Then calls are made to customers to gain a promise to pay (PTP Date) and cross check payment after the PTP date. We also provide customers with the figures in case they have lost the bill or in case they have a query we try to answer that too. We map the data daily to make sure that there are no discrepancies. In case the customer is Non Contactable; our executives visit their place of residence to collect the payment. In case of any dispute the executive sorts out  the dispute and collect the payment.

5. Drop Box Clearance

We have a dedicated team which handles all the field collection process. The collection is done every evening and the compiled report is sent to the bank and the client along with the MIS.

6. Hand Set Retrieval

We also handle hand set retrieval work where we take the physical possession of the hand sets from the user customers who have requested for disconnection. Our executives take charge of the hand sets and the accessories and we hand over the same to our client.